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Brand and review experts, for brands people trust.

Ranked branding agencies and review management companies, plus practical guides to building a brand identity, earning more Google reviews and dealing with unfair ones. New lists and guides appear here as soon as they are published.

16Guides and ranked lists
4Problem areas
Editor's pick · Ranked List

Best Online Review Management Companies In 2026

Our ranked shortlist of review management companies, with what each one does best and who it suits.

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Interviews

Leader Spotlights

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FAQ

Common questions

What does a branding agency actually do?

A branding agency defines how a company is positioned and how it looks and sounds: research, positioning, naming, logo and visual identity, messaging and brand guidelines. Many also help roll the brand out across a website, packaging and campaigns.

Can you remove a negative Google review?

Only if it breaks Google's content policies, for example spam, conflicts of interest, off-topic or offensive content. You can flag it for removal from your Business Profile. Legitimate negative reviews stay up, so the better route is a calm public reply and more reviews from happy customers.

Is it allowed to ask customers for Google reviews?

Yes. Google allows businesses to ask customers for reviews, but not to offer incentives in exchange, to ask only happy customers (review gating), or to post reviews on a customer's behalf.

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